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InsuraTrip Awarded Feefo Gold Trusted Service Awards 2017

After a successful year, we are pleased to announce that we been awarded Gold status for outstanding customer service, by the Feefo Service awards!

March 2017

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The Feefo Gold Service award is an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.


To win a Feefo Gold Service award a business must have an average rating between 4.5-5 stars. We are pleased to confirm that our excellent ratings were derived from nearly 1,500 independent reviews.

Carl Carter, Deputy Managing Director of InsuraTrip commented, “We are pleased to see that we are recognised for delivering such a high level of outstanding customer service. We believe in working hard, listening to our customers and understanding and responding to their needs.” Carter continues, “we know there is always room for improvement and as such, we will always continue to work with our customers and their feedback to evolve with their wants and needs. Instilling trust and confidence in our customers is a priority, so we are thrilled to have received such great feedback.”

“We’d like to once again thank our loyal customers, our outstanding Customer Services Team and Feefo for this wonderful award!”

For more information:

View the winning feedback: Click here or go to: 


About Feefo

"We would like to offer our congratulations to all the winners of this year’s Feefo Trusted Service award. We are so proud that so many businesses are putting customer service first.,” said Andrew Mabbutt, CEO at Feefo. “We have been working closely with all our customers to build trust and transparency online, and ultimately helping shoppers buy with confidence and make better decisions.” 

 Feefo is a ratings and reviews, and customer analytics platform. We collect genuine, purchase-verified reviews on behalf of over 3,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; we believe this is the best way to combat the rising issue of fake reviews.


Written by Evie

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